Web Based Remote Assistance

It will be available from May 2009 the new web based remote assistance system dedicated to the OCME machines and installations.  

Thanks to a simple connection via the internet, the customer will receive the remote assistance by an OCME engineer in order to quickly deal with any malfunctioning.

The technology used allows to operate in any country with a data transmission speed comparable to ADSL lines working in complete safety. The connection is guaranteed from any risk of intrusion into the corporate network.

The service includes an annual fee, with packages dedicated to individual machines or complete installations.

For more information download the form in the left column or contact:

info@ocme.it

The technical support contacts, once activated the service, will be listed below according to the machine destination country.