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Services

One of the true measures of a supplier partner is how they respond in a crisis - your crisis!

OCME has invested significantly in developing a world-class customer support and service organization designed to meet the needs of the customer quickly and conveniently every day of the week, every week of the year. The global network is anchored by 70 highly trained technicians at the company headquarters in Parma, Italy, with field support offices in Great Britain, Germany, the United States, Mexico, China, Holland, Australia, Brazil, Spain and Egypt. In addition to help from human intervention, OCME offers its customers a range of other services to ensure prompt and precise problem-solving capabilities.

Netspares

The system to order spare parts in real time
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Catalogue of upgrades

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Preventive maintenance

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Training

Training courses for operators and maintenance personnel
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See also

Elisa Di Calisto
Training Service

Sandro Gallingani
Change Parts and Modifications

Giuseppe Figlia
Change Parts and Modifications

Rosanna Ghiretti
Spare Parts Department

Francesca Melegari
Spare Parts Department

Alessandra Gotri
After Sales Service - UK, Eire, France, Central Europe, Scandinavia, Finland, Iceland, Africa, Nouvelle Caledonie

Fabrizio Macciò
After Sales Service - North America, Latin America, China

Paolo Bertocchi
After Sales Service - Eastern Europe, Middle East, Far East, India, Oceania, Russia and former Soviet republics

Alessandro Fontana
After Sales Service - Italy

Elisa Di Calisto
After Sales Service - Spain, Portugal

OCME S.r.l. Via del Popolo, 20/A 43122 Parma (Italy) - Phone +39-0521-275111 - Fax +39-0521-272924
Corp. Cap.. € 4.160.104 fully paid-in - Parma R.E.A. n. 162246 - Parma Co. Reg., Tax and VAT code 00786410340

Webmaster: Gabriele Folli